To us, quality means meeting our customers’ requirements, and it relates to conformity, reliability, compliance with product delivery and service provision conditions.

We are committed to our employees: we are permanently trying to motivate our employees, we communicate in an open manner to reach objectives in terms of quality and continuous professional improvement.

All Flaro staff help ensure customer satisfaction: quality is not only the responsibility of the quality department - as part of a team, each employee is responsible for the quality of his or her work.

We work with certified suppliers to assure quality services.

We undertake to protect the environment and we use natural resources efficiently.

Our quality management system meets state of the art technological standards, is in conformity with ISO 9001:2008/ISO/TS 16949:2009 and is binding on all employees. With the help of our quality management system, all processes will be monitored, assessed and continuously improved, throughout the enterprise. They are controlled by key performance indicators.

We intend to implement the environmental management system, in accordance with ISO 14001.

“Security creates confidence!”

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